Privacy Policy

At Areesna, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, mailing address, phone number, and payment information voluntarily provided when you register, make a purchase, or contact us.
• Derivative Data: IP address, browser type, operating system, pages visited, and timestamps automatically collected by our servers when you access the site.
• Financial Data: Payment card information collected when you make a purchase. We store only the last four digits of your card. All full card data is processed by our PCI-DSS-compliant payment processors.
• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including sending confirmation and shipping notifications.
• Manage your account and provide customer support.
• Send you marketing communications where you have opted in (you may opt out at any time).
• Monitor and analyse usage to improve site performance and user experience.
• Prevent fraudulent transactions and ensure the security of our platform.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering orders (e.g., payment processors, shipping carriers). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information where required by law or to protect the rights, property, or safety of Areesna, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Payment Processing

All payment transactions are processed through PCI-DSS-compliant payment gateways. We do not store your full card details. Payment information is encrypted using SSL (Secure Sockets Layer) technology. Our payment processors operate under their own privacy policies, which we encourage you to review.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

6. Cookies

We use cookies to enhance your experience on our site. Cookies are small files stored on your device. We use them to:

• Remember your cart and preferences.
• Understand how visitors use our site.
• Serve relevant content and promotions.

You can choose to disable cookies through your browser settings. Doing so may affect the functionality of some parts of our website.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data.
• The right to correct inaccurate data.
• The right to request deletion of your data.
• The right to object to processing of your data.
• The right to data portability.

To exercise any of these rights, please contact us via our Contact page.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and accept no responsibility for them. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of the site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.